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Conduent Healthy Communities Institute

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  1. Conduent Healthy Communities Institute
  2. FAQs
  3. Answers to Common Questions

Answers to Common Questions

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  • ★ Browser Issues? Check cache, zoom, and firewall
  • Can I incorporate or recommend other data sources on an HCI site?
  • Does this site work on a phone or iPad?
  • How do I cite data from the site?
  • How do I find all data about a specific age group like the elderly or children?
  • How do I find data for a specific location?
  • How do I include a location in a custom dashboard?
  • How do I select all topics on a custom dashboard?
  • How do the new dashboard capabilities compare to the old?
  • Icons missing? Your browser's extensions may be responsible
  • My county is in the green compared to other counties in our state, but it is in the red compared to the state value. How is this possible?
  • Problems with Internet Explorer? Turn OFF Compatibility View
  • Selecting locations for a custom dashboard - Map View vs. Drop Down Menu
  • What do the green, red, blue and gray colors mean in charts?
  • What is a Census Place?
  • What is an age-adjusted rate?
  • What is an indicator?
  • What is meant by "comparison"?
  • What is the 500 cities comparison?
  • What is the difference between ZIP Codes and ZCTAs?
  • When searching by source, why do I see the same source more than once?
  • Where can I download and how can I use the Conduent HCI logo?
  • Where does site data come from?
  • Why am I seeing extreme values or wide confidence intervals for ACS socioeconomic indicators?
  • Why do two locations have the same trend value but a different trend color?
  • Why does a ZIP Code not appear/look incorrect on a map?
  • Why is there an equal sign icon when the prior value is different?
  • Why is there subgroup data for some indicators and not others?

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